> ## Documentation Index
> Fetch the complete documentation index at: https://docs.poof.bg/llms.txt
> Use this file to discover all available pages before exploring further.

# Internal Server Error

> Server error

**HTTP Status:** 500

```json theme={null}
{
  "code": "internal_server_error",
  "message": "Internal server error",
  "details": "Please try again later",
  "request_id": "req_abc123"
}
```

## Reasons and How to Fix

### Unexpected Server Error

Something went wrong on our end. This is not your fault.

**To fix:**

1. Wait a moment and retry the request
2. Check [status.poof.bg](https://status.poof.bg) for any ongoing incidents
3. Contact support if the issue persists

### Retry Strategy

```python theme={null}
import time

def process_with_retry(image_path, max_retries=3):
    for attempt in range(max_retries):
        try:
            return client.remove_background(image_path)
        except InternalServerError:
            if attempt < max_retries - 1:
                time.sleep(2 ** attempt)
            else:
                raise
```

## Service Status

Check [status.poof.bg](https://status.poof.bg) for:

* Current service status
* Ongoing incidents
* Scheduled maintenance

## Need Help?

Please contact us at [support@poof.bg](mailto:support@poof.bg) with:

* Your `request_id`
* The time of the error
* What you were trying to do

We take server errors seriously and will investigate promptly.