> ## Documentation Index
> Fetch the complete documentation index at: https://docs.poof.bg/llms.txt
> Use this file to discover all available pages before exploring further.

# Permission Denied

> Access to this resource is forbidden

**HTTP Status:** 403

```json theme={null}
{
  "code": "permission_denied",
  "message": "Permission denied",
  "details": "Your account may be suspended or the API key revoked",
  "request_id": "req_abc123"
}
```

## Reasons and How to Fix

### Account Suspended

Your account may have been suspended due to a policy violation or billing issue.

**To fix:**

1. Check your email for any notifications from Poof
2. Log into [dash.poof.bg](https://dash.poof.bg) to check account status
3. Contact [support@poof.bg](mailto:support@poof.bg) if you believe this is an error

### API Key Revoked

The API key you're using may have been revoked.

**To fix:**

1. Log into [dash.poof.bg](https://dash.poof.bg)
2. Check if your API key is still active
3. Generate a new key if needed

### Terms of Service Violation

Automated abuse detection may have flagged your usage.

**To fix:**

* Review our [Terms of Service](https://poof.bg/terms)
* Contact support to discuss your use case

## Need Help?

Contact us at [support@poof.bg](mailto:support@poof.bg) with your `request_id`.