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HTTP Status: 500 
{
  "code": "internal_server_error",
  "message": "Internal server error",
  "details": "Please try again later",
  "request_id": "req_abc123"
}

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Reasons and How to Fix

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Unexpected Server Error

Something went wrong on our end. This is not your fault. To fix:
  1. Wait a moment and retry the request
  2. Check status.poof.bg for any ongoing incidents
  3. Contact support if the issue persists

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Retry Strategy

import time

def process_with_retry(image_path, max_retries=3):
    for attempt in range(max_retries):
        try:
            return client.remove_background(image_path)
        except InternalServerError:
            if attempt < max_retries - 1:
                time.sleep(2 ** attempt)
            else:
                raise

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Service Status

Check status.poof.bg for:
  • Current service status
  • Ongoing incidents
  • Scheduled maintenance

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Need Help?

Please contact us at support@poof.bg with:
  • Your request_id
  • The time of the error
  • What you were trying to do
We take server errors seriously and will investigate promptly.