Payment Required - Poof

HTTP Status: 402

{
  "code": "payment_required",
  "message": "Your plan's monthly credits are used up. Top up, enable Auto Recharge, upgrade, or wait for the cycle reset.",
  "request_id": "req_3f6a2c1e-9b0d-4e7a-8c21-5d1f0a9b7e42",
  "doc_url": "https://docs.poof.bg/errors/payment-required"
}

Reasons and How to Fix

Monthly Credits Used Up

You’ve used all of your plan’s credits for the current billing cycle. Every successful request costs 1 credit; failed requests (including this one) are not billed. To fix, do one of the following:

Top up — buy extra credits at dash.poof.bg (available on Pro and above). Top-up credits are valid until the end of the current cycle.
Enable Auto Recharge — in Billing settings, turn on Auto Recharge so a top-up is bought automatically when you reach a chosen fraction of your plan limit.
Upgrade — move to a plan with a larger monthly allocation.
Wait for the cycle reset — your monthly credits are restored at the start of the next billing cycle. Unused credits do not roll over.

Check Your Usage

Use the /me endpoint to compare usedCredits with maxCredits. This endpoint is free and not rate limited:

curl https://api.poof.bg/v1/me -H "x-api-key: pk_your_api_key"

{
  "organizationId": "org_abc123",
  "plan": "Pro",
  "maxCredits": 2000,
  "usedCredits": 2000,
  "autoRechargeThreshold": 0.9
}

See Get Account Info for the full response.

Need Help?

Contact us at support@poof.bg with your request_id for billing questions.