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HTTP Status: 403
{
  "code": "permission_denied",
  "message": "Permission denied",
  "details": "Your account may be suspended or the API key revoked",
  "request_id": "req_abc123"
}

Reasons and How to Fix

Account Suspended

Your account may have been suspended due to a policy violation or billing issue. To fix:
  1. Check your email for any notifications from Poof
  2. Log into dash.poof.bg to check account status
  3. Contact support@poof.bg if you believe this is an error

API Key Revoked

The API key you’re using may have been revoked. To fix:
  1. Log into dash.poof.bg
  2. Check if your API key is still active
  3. Generate a new key if needed

Terms of Service Violation

Automated abuse detection may have flagged your usage. To fix:

Need Help?

Contact us at support@poof.bg with your request_id.