Reasons and How to Fix
Upload Exceeds 100 MB
Video uploads viafile to POST /remove are limited to 100 MB. Nothing is billed.
To fix, do one of the following:
- Use
urlinstead — host the file somewhere public and let Poof fetch it. The limit via URL is 500 MB. - Re-encode at a lower bitrate — most camera and screen-recording files are far larger than they need to be.
- Trim the clip to the part you need. The 5 minute limit applies as well.
File at url Exceeds 500 MB
Videos fetched from a URL are limited to 500 MB. Re-encode or trim the source.
Re-encoding Tips
The output is capped at 1080p, so there is no quality benefit in uploading 4K. Downscale and re-encode with ffmpeg:Need Help?
Contact us at support@poof.bg with yourrequest_id.