Video Too Long - Poof

HTTP Status: 400

{
  "code": "video_too_long",
  "message": "The video is 7m 12s long. The maximum duration is 5 minutes.",
  "request_id": "req_3f6a2c1e-9b0d-4e7a-8c21-5d1f0a9b7e42",
  "doc_url": "https://docs.poof.bg/errors/video-too-long"
}

Reasons and How to Fix

Duration Exceeds 5 Minutes

POST /remove probes a video before accepting the job and rejects anything longer than 5 minutes (300 seconds). Nothing is billed. To fix:

Trim the clip to the part you need
Split longer videos into segments of up to 5 minutes, submit each as its own job, and join the results

Trimming and Splitting with ffmpeg

# Keep the first 5 minutes
ffmpeg -i long.mp4 -t 300 -c copy part1.mp4

# Split into 5 minute segments (part_000.mp4, part_001.mp4, ...)
ffmpeg -i long.mp4 -c copy -map 0 -segment_time 300 -f segment -reset_timestamps 1 part_%03d.mp4

-c copy avoids re-encoding, so it is fast and lossless. Cuts land on the nearest keyframe, so segments may be a second or so longer or shorter than requested; keep a small margin below 300 seconds if the exact cut matters.

Credits

Each segment is billed separately at 5 credits per second of source video, rounded up per job, so splitting a 7 minute clip into a 5 minute and a 2 minute job costs the same as it would in one job. See Credits.

Need Help?

Contact us at support@poof.bg with your request_id.